Frequent Asked Questions

Tips and Answers from ArmPOS Team

What are the subscription checkboxes in customer details?

Understanding the Campaign Email and Campaign SMS checkboxes

 

Which languages are available in ArmPOS

Translation options in ArmPOS ordering platforms

 

How do I sync Unsynced Orders?

How to identify whether there are unsynced orders, and how to sync them

How are split payments shown in reporting?

Understanding split payment invoices in the POS order history and backend

What do I do if my card payment device stops working?

How to switch off card payment integration with ArmPOS

How long can my product descriptions be?

Character limitations for short descriptions of products

What is the difference between a Member ID and a Member Code?

Understand the difference so you can create the right QR code for your customer membership cards

How do I add a note to an order?

Sending notes to the kitchen in various ways

Why does my Pad say "Wrong WiFi"?

How to remove the “Wrong WiFi” alert and connect to the right WiFi

How do I restart the app?

Written by ArmPOS Team

How do I stop my Pad from going to sleep?

Prevent your Pad from automatically locking itself and going to sleep

How do I configure printer locations in the app?

Set up your printer locations from the POS

How do I add dietary requirements?

Add dietary filters on the Table Ordering App, Self-Ordering Kiosk, Mobile App, and Online Ordering

How do I set currency and tax in ArmPOS?

Currency and tax calculation

How to print different sorts of products on separate dockets

How to separate your products on different dockets

How do I add a product photo?

Written by ArmPOS Team

How do I forget a wireless network?

Written by ArmPOS Team

How do I view sales for accounting and tax-reporting purposes?

Extract your sales information for tax at the end of the financial year

Why do I keep logging out?

How to stop ArmPOS from automatically logging out (FAQ)

How can I set "Happy Hour"?

An example of how to use Multipricing Rules

How do I manage orders as a Quick Service restaurant?

Adding table numbers to dockets, specifying dine-in and takeaway orders

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